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Bill Messages and Inserts

MACC's subscriber billing system works in conjunction with Customer Master, our customer care and billing software, to enable clients to create and distribute custom bill messages to subscribers based on user-defined criteria. These messages will appear on selected subscriber statements at the specified statement location for the specified duration, providing enhanced marketing and communication capabilities.

In addition to Bill Messages, Drop Inserts are also managed at the client location. Using database query and maintenance procedures similar to those for Bill Messages, clients may designate up to five Drop Inserts to be inserted into selected accounts for a specified duration. Recipients for both Bill Messages and Inserts may be targeted based on USOC codes assigned (or not assigned) to the account, on their geographical location, on their service type or user-defined service area, date of activation or disconnection—the possibilities are practically limitless, providing highly specialized marketing and information targeting.

MACC works with clients to manage, receive, warehouse, and insert marketing and informational material, while clients retain control over the placement of Bill Messages and Inserts based on a sophisticated array of variables and criteria. We even design and coordinate production and printing of special inserts for clients each month.

 

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