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Service Bundling and Branding

In today's multi-service environments, the importance of providing flexible, robust service bundle options to subscribers is difficult to overstate. That's why MACC offers its clients an intuitive, powerful system for creating, managing, activating and billing service bundles for its clients. MACC also supports user-defined branding for custom bill presentation of services.

Bundle Basics

Service Bundles are managed using the Customer Master database maintenance system. Individual USOC codes are aggregated into a defined bundle, which may include a discount for the combined services compared to individual service pricing. Once created, the Service Bundle is ready to be applied to accounts.

Service Bundling works in concert with your Customer Master Bundling Options preferences and with Bill Master to present services on the subscriber statement according to your company's established practice. For example, you may wish to include only the Bundle and its price on the bill, or you may wish to list individual services under the Service Bundle.

Cross-Service Bundling

Because you want to offer service packages for a variety of voice, data and video services in an easy to implement billing unit, MACC supports cross-service bundling. Using Customer Master's Tier Assigned behavior for Bundles, you may assemble a Service Bundle for containing telephone, Internet, and Cable Television service, for example. Customer Master and Bill Master ensure that the Service Bundle's included services are assigned to the appropriate account tier for revenue and tracking purposes. What's more, the tier assignments carry over to Journal Entries for export to MACC's Accounting Master or your own accounting system, providing error-free revenue management of bundled services.

Defining Your Brands

For more flexibility on the subscriber statement, MACC also supports user-defined branding for individual USOCs and Service Bundles. The Brand you identify for a service can easily be assigned to the USOC or Service Bundle. The Brand name, along with contact information, will be printed as a header above the services associated with the Brand on the subscriber statement.

Service Bundles