Customer Master, our industry-leading BSS/OSS,
has the proven power you need to manage customers for multiple services in
a variety of configurations--all on a stable platform built on solid
technology for today's independent service provider.
You Sell It - We'll
Bill It: For all the services you provide, Customer Master
provides a solution. Customer Master supports multi-customer,
multi-service, multi-line profiles in a truly convergent billing
environment. What's more, Customer Master features complete support for
service provisioning for telephone, Internet, and video provisioning. Our
growing list of supported processes and data input/output options includes:
Easily create and bill for bundled services
Support for top Pay-Per-View providers
E-911 support and output to regional providers
Directory support and output to top publishers and DA providers
Full carrier and calling plan support
Fully integrated plant management with CAD mapping options
Online bill payment options with MACC’s eBill
Support for ACH and Credit Card payment processing
Integrated credit bureau reporting interface
Interface with accounting software
And much more...
Windows®-based
SQL-Server® Architecture
GUI-enabled
Installed at 200+ Locations
Integrated and Modular
Interface to 3rd Parties
Accounting Interface
Robust Reporting
Custom Reports
Intuitive Query and Find
ACH compliant
Data Security/Audit Trail
Open Database/ Application Interface
Convergent Billing
Convergent billing or bill by service
Custom bills
Cycle billing
Targeted messages/inserts
Printed bills or print stream
An Integrated, Tailored Solution:
MACC's Customer Master provides everything you need to run your business,
from Service Orders to Receivables to Reports. But the best part is that
you decide its role, choosing from a wide array of integrated functional
modules and service support. You control the data with integrated database
security options, user-managed database operations, and available online
reporting and toll viewing options, as well as multiple billing options,
bill media options and even bill printing, and fulfillment options.
Do you want to let MACC process the bills, but print them yourself? Not a
problem. Want to install Customer Master across your multi-city,
multi-office network, and integrate it with our Accounting Master Part
32-compliant accounting system— or even your own accounting system? MACC
can handle it!
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