Data Center - Mid America Computer Corp.

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What's a billing services company without a state-of-the-art data center? Frankly, we don’t want to know. That’s why we’ve invested in the latest technology, a secure facility to house it, and professionals who keep it running smoothly 365 days a year. More and more, communications means data, and data requires transfer, storage and security. MACC understands this.

Data Security

With external and internal key card access points, controlled vendor delivery, secure transmission systems, fully mirrored storage systems and offsite storage of redundant client data, MACC ensures that the last thing our clients worry about is the integrity of their mission-critical information files.

MACC has invested heavily in its facility security system. All mainframe tape/disk storage areas are secured with key-code only access devices. The network server areas are secured and also require key-code access for entry. The BBS, FTP and Web Browser systems have a high level of security embedded in their systems including Firewalls, Virus Protection and password site access.

Disaster Recovery

MACC’s tested Disaster Recovery Program will provide the company with every opportunity to withstand a catastrophic event, be it accidental, man-made or natural; and resume operations in an efficient and effective manner. The Disaster Recovery Plan serves as a procedural guideline for smooth and orderly recovery of data, and to facilitate a continuity of operations within MACC.

MACC has implemented and maintains very specific procedures and processes for the backup and off-site storage of vital records as part of its Disaster Recovery Plan. MACC utilizes several Backup and Recovery Processes in the course of normal operations. All incoming data is copied and/or archived for backup and recovery purposes. All of MACC’s data systems are backed up on a nightly (incremental) and weekly (full) basis. This data is stored in an off-site vault. A formal Disaster Recovery Plan is in place and is tested every other year. MACC has a contractual agreement with SunGard Availability Services to use one of their “hot” sites in the event a disaster is declared. The plan was last successfully tested in July of 2005 and utilized SunGard’s recovery site in Wood Dale, Illinois.