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Client Site Requirements

MACC’s ASP solution requires limited client site technology and infrastructure. The following list indicates the basic client site requirements to be in place by the time of implementation.

  1. Network architecture at each location and all workstations support TCP/IP.
  2. The Network has direct Internet connectivity via DSL or other means at speeds of 256 kbs or greater. (512 kbs recommended)
  3. Minimum supported operating system (O/S) is Windows Windows 2000 or newer.
  4. Remote workstation support for Windows XP systems will be provided with Remote Desktop. Workstations running any other O/S must have a license of pcAnywhere for remote software support.
  5. Dial-Up modem capability should be provided to at least one workstation for emergency fallback capability.
  6. Network has a minimum of one HP LaserJet printer configured for application printing. (Preferably direct Network attached vs. workstation attached.)
  7. Issues related to workstation configuration or problems will be billed in quarter hour increments at the applicable support rates.
Requirements
 
Web Support
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Fact Sheet
 
Customer Master
Conversion
Training
Convergent Billing
Bill Message/Insert
Service Bundles
Input/Output (AI)
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Video Provision
Internet Provision
Pay Per View
 
 

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