Efficiency Reviews from MACC's Training Staff
MACC's Customer Master and Accounting Master are powerful tools that
can help make your company more efficient and profitable.
To ensure that you're taking full advantage of both programs, schedule
your company for an efficiency review by MACC's Training and Conversion
Analysts. Our staff of analysts are experts at not only using MACC's
software, but also configuring it to make your operation as efficient and
user-friendly as possible.
Three Step Process
After your company requests a review, one of MACC's analysts will connect
to your Customer Master and/or Accounting Master database to analyze how
it is set-up and the information that it contains. This initial review is
complimentary and without obligation. The analyst will look for issues in
your company's setup or data that may be preventing you from using our
software to its fullest potential. For example, the analysts could
identify ways to clean-up the customer information you have on file or
they may see a way to improve your company’s service order process. Once
the review is complete, the analyst will develop a report that contains
recommended actions for your company.
The second phase of the review begins if your company opts to follow any
of the analyst's recommendations. During this portion of an efficiency
review, the analyst will travel to your office to help your staff put the
recommendations into action. Finally, once the recommended changes have
been made, the analyst will provide the training you need to use the
improved software setup. He or she will also provide other tips and tricks
that will make your company's staff more effective users of MACC's
software.
To sign-up for an efficiency review, please contact your Client
Relations or Account Manager for more information.
|
Areas of emphasis within Customer Master |
- Address tables
- Bill messaging
- Bundle options
- Capital credits
- Classes & stages |
- Delinquents
- Directory
- Plant configuration
- Tax exemptions
|
- Tax surcharges
- Trouble
- USP codes
- Write-offs |
|
| |
|
Areas of emphasis within Accounting Master |
- Accounts payable
- CPRs
- General ledger |
- Inventory
- Payroll
- Purchasing |
- Stock
- Work orders |
|
|