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Efficiency Reviews from MACC's Training Staff

MACC's Customer Master and Accounting Master are powerful tools that can help make your company more efficient and profitable.

To ensure that you're taking full advantage of both programs, schedule your company for an efficiency review by MACC's Training and Conversion Analysts. Our staff of analysts are experts at not only using MACC's software, but also configuring it to make your operation as efficient and user-friendly as possible.

Three Step Process
After your company requests a review, one of MACC's analysts will connect to your Customer Master and/or Accounting Master database to analyze how it is set-up and the information that it contains. This initial review is complimentary and without obligation. The analyst will look for issues in your company's setup or data that may be preventing you from using our software to its fullest potential. For example, the analysts could identify ways to clean-up the customer information you have on file or they may see a way to improve your company’s service order process. Once the review is complete, the analyst will develop a report that contains recommended actions for your company.

The second phase of the review begins if your company opts to follow any of the analyst's recommendations. During this portion of an efficiency review, the analyst will travel to your office to help your staff put the recommendations into action. Finally, once the recommended changes have been made, the analyst will provide the training you need to use the improved software setup. He or she will also provide other tips and tricks that will make your company's staff more effective users of MACC's software.

To sign-up for an efficiency review, please contact your Client Relations or Account Manager for more information.

  Areas of emphasis within Customer Master
         - Address tables
         - Bill messaging
         - Bundle options
         - Capital credits
         - Classes & stages
       - Delinquents
       - Directory
       - Plant configuration
       - Tax exemptions
 
      - Tax surcharges
      - Trouble
      - USP codes
      - Write-offs
 
  Areas of emphasis within Accounting Master
         - Accounts payable
         - CPRs
         - General ledger
       - Inventory
       - Payroll
       - Purchasing
      - Stock
      - Work orders
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