MACC is a billing solutions company providing customer management and
accounting software, plus a wide array of data processing and statement
printing and fulfillment services for independent communications companies
offering Voice, Video and Data services.MACC has served the
communications industry for over 30 years. Our 220 employees serve over
370 clients across the country. Our billing and customer care solutions
lead the industry in innovation, flexibility and adaptability. How do we
do it? Simple: by treating every client as a valued partner and a friend
in the business. Our focus is on service. And value.
And you.
A Tradition of Service
At MACC, we pride ourselves on a tradition of service to our clients,
many of whom have been with us for over 20 years. They stay with MACC
because of the stability, experience and expertise that come with a
partner that helped invent the industry. From our first DOS-based system
to our current line of integrated communications software and services,
MACC has never forgotten that we build our systems to run your business,
not ours, with greater ease and efficiency. Our commitment to service
shows in the loyalty of our clients and in our shared success. At MACC,
service is, quite simply, the foundation for everything we do.
A History of Innovation
On the other hand, we know
better than to rest on our laurels. Success at
MACC has been the result of both a commitment to service and a history of
innovation. By working closely with our clients and industry partners to
identify and adapt to an evolving industry, we stay ahead of the curve.
And ahead of the pack. We were one of the first in the industry to launch
a Windows®-based, database-driven accounting solution designed
specifically for the needs of the communications industry. We quickly
followed suit with Customer Master, our flagship customer care and billing
OSS. Today, we're merging these two solutions to provide even greater
efficiency and integration of process for our clients. And tomorrow....?
 Part of being an innovative
leader in the industry is being involved in the industry. For decades,
MACC leaders have helped set the standards for independent communications
in America, and we are proud to continue a tradition of service to the
industry and its members into the twenty-first century and beyond. It’s part of our commitment to our clients—because a tradition of service
is not just part of our past but part of who we are today. |
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