FOR IMMEDIATE RELEASE
Media Contact:
Joelle Kesling
(402) 533-5270
jkesling@maccnet.com
MID AMERICA COMPUTER CORP AND MAPCOM SYSTEMS INTEGRATE CUSTOMER
BILLING AND GIS SOLUTIONS FOR TELCO AND CABLE COMPANIES
(BLAIR, NE - December 1, 2004) - Mid America Computer
Corp. (MACC) and Mapcom Systems announced today an agreement designed to
bring together the benefits of MACC’s customer billing suite, Customer
Master, with Mapcom Systems’ GIS-based M4® Solutions. Today’s
announcement illustrates both companies’ commitment to an open-system
approach to customer and facilities management by ensuring that
information is easily accessible and available to integrate with a wide
array of standard applications outside of their own.
For their respective telecommunications customers,
the agreement means that users of MACC’s Customer Master and Mapcom’s
M4® Solutions Suite will be able to drill down into any cable, fiber,
network component or structure within their inside or outside plant, and
immediately see its correlation to customers and their records as
contained in MACC’s billing solution, Customer Master. By synchronizing
customer billing and plant records in this fashion, telecommunications
companies can provide geographic customer look-up capability, perform
instant new service qualifications, coordinate line assignments, trouble
and dispatch efforts, and quickly determine which customers are affected
by issues with any particular cables or network components, among a host
of additional functions.
“The ability to manage both inside and outside
plant, to move seamlessly between fiber and copper management systems
while maintaining integrated links to customer data – these capabilities
are becoming essential for telecommunications companies to run their
operations at their most efficient levels,” said John Granger, President
of Mapcom Systems in making the announcement. “We are very excited about
the sophisticated operations platform the combination of our M4®
Solutions suite with MACC’s Customer Master solution provides to our
joint customers.”
“Integration with complementary solutions
continues to be a top priority for MACC, and we’re excited to join with
Mapcom to offer this breakthrough solution in Plant management to our
clients,” said Rod Christenson, MACC president. “Working alongside
Customer Master’s onboard Plant maintenance system, Mapcom’s M4 Solution
Suite will enable our clients offering telephone and video services to
continue to increase efficiencies and expand opportunities.”
About Mapcom Systems
Mapcom Systems develops M4® Solutions software,
the first GIS Plant Management® solution linking planning and mapping
data directly with asset, customer and service information. An
operational platform for independent telcos and cable companies, M4®
integrates with ODBC databases and with other engineering, network
management and billing applications, creating a seamless repository for
plant, network and customer information. Mapcom Systems also provides
consulting services for workflow management, data integration and asset
documentation as well as record conversion and project management
services. For more information contact the Richmond, VA office at
800.745.MAPS (6277) or visit www.mapcom.com.
About Mid America Computer Corp.
Mid America Computer Corp. (MACC) is a billing solutions company that offers a variety of services and front office software to providers of telephone, cable television, Internet and wireless service. From data processing to bill rendering and fulfillment, MACC offers clients "best of breed" billing solutions to face the future.
For more information on MACC, go to www.maccnet.com.
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