MACC's Products - BSS/OSS Solution

MACC gets the job done right
“There are many companies providing billing software today, but probably very few of them can match the expertise and commitment of the MACC team in not only getting the job done, but getting it right. MACC’s support staff is always available to respond to questions or concerns.”
- Sacred Wind Communications, New Mexico

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MACC's Products - BSS/OSS Solution

MID AMERICA COMPUTER CORPORATION · 402-426-6222 · P.O. BOX 700 111 ADMIRAL DRIVE · BLAIR, NE 68008

Key Benefits

•	Our solutions allow you to efficiently manage and bill for all the services required for today’s telecom consumer
•	Convergent or bill by service is available
•	Open architecture for easy integration
•	Two updates each year
•	Convenient online and mobile payment options
•	Complete bill printing and fulfillment services
•	Easy-to-use, customizable reports

At MACC, we realize efficiency is the key to profitability in today’s telecommunications industry. For this reason, the solutions we offer for your billing/operational support (BSS/OSS) needs are filled with bright ideas to deliver the efficiency your company needs.

Our BSS/OSS solution is called Customer Master and it's used by more than 200 telecommunications companies across the United States. Its key features include:

•	Integration between your billing, accounting, inventory and facilities management systems
•	Converged billing with quadruple play bundles
•	Complete control of the sales process at your retail locations
•	Open architecture that allows for easy integration with your existing middleware
•	Two product updates each year to ensure we continually meet the needs of the industry
•	Support for wireless operations

Customer Master Modules and Additional Features

• Accounting Integration	• Custom User Options	• Security/Audit
• Advanced Staging	• Directory	• Service Order
• Bill Print Image	• eBill (EBPP)	• Service Provisioning
• Capital Credits	• Equipment Management	• Text (SMS) payments
• Carrier Billing	• E-Rate	• Trouble Reporting
• CRM	• Facilities Management	• User Options
• Contract Management	• Inquiry/Search	• Video/Internet Audit
• Credit Bureau	• Online Help	• Web Self-care
• Custom Reports	• Receivables	• Workflow Management