MACC's Services - Billing Solutions
MID AMERICA COMPUTER CORPORATION
· 402-426-6222 · P.O. BOX 700 111 ADMIRAL
DRIVE · BLAIR, NE 68008
Custom statements and cycles
We offer custom statements with contents tailored to your needs.
We also support multiple bill cycles. MACC provides bill insert
development, management, printing and storage for our clients.
In-language bills for Spanish-speaking customers
Get in-language bills for your Spanish-speaking customers by
simply flagging them at the Account tier in Customer Master.
Convenient payment options
Providing easy and convenient payment options to your customers
ensures more flexibility for them and reliability for you. Along
with traditional cash and check payments, MACC gives your
company the ability to receive five additional types of
payments:
• ACH payments
• Credit cards
• eBill - online payments
• ezPost - automated ACH payments
• Mobile Pay - payment via text message
A wealth of reporting options
MACC makes it easy to access monthly billing records and all of
the information stored in Customer Master with a wide variety of
reporting options. From hundreds of standard reports to
completely customizable ad-hoc queries, our clients can access
the information they need quickly and conveniently. Reports can
be exported for use in Microsoft Excel and many of our marketing
and revenue reports can even be exported as graphics for use in
presentations.
Easy access to bill images
Each bill MACC produces for our clients is available in Adobe
PDF format. This makes it easy to access past bills when needed
for customer requests.
Strict adherence to all CPNI regulations
Our products and processes have built-in features to assist your
staff in maintaining CPNI compliance in all customer
interactions.
Key
Features
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• |
Consolidated billing of the services required by
today's consumer |
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• |
Accurate and
efficient data processing |
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• |
Custom bills and
cycles to best meet your company's needs |
|
• |
In-language
billing for Spanish speaking customers |
|
• |
Seven forms of
payment |
|
• |
Extensive
reporting options |
|
• |
Easy access to
bill images |
MACC provides all of the services your
company needs to accurately bill your customers and accept
payments. These crucial services include rating, toll
processing, data compilation, bill production, payment
processing, and the generation of reports.
Billing options for today's
telecommunications consumer
Using our BSS/OSS solution, Customer Master,
MACC can provide a fully consolidated bill, with user-defined
networks for voice, video, data, wireless and security
monitoring. Bill messages and inserts, which are fully
controlled by our clients, are also available to assist in
marketing efforts.
Mediation/rating/message processing
MACC is experienced at collecting data from nearly every device
from most of the major national vendors, such as Nortel,
Siemens, and AT&T. MACC is proficient in receiving and handling
AMA, EMI, CDR, and Detail or Summary Category 11 records. MACC
receives standard (LSSGR) AMA records recorded at the company’s
switch, and industry standard EMI records received from other
sources. MACC’s experienced associates can also manipulate a
variety of non-standard file formats to accommodate the
requirements of our system.
