MACC's Support -Software Support Team

MACC gets the job done right
“There are many companies providing billing software today, but probably very few of them can match the expertise and commitment of the MACC team in not only getting the job done, but getting it right. MACC’s support staff is always available to respond to questions or concerns.”
- Sacred Wind Communications, New Mexico

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MACC's Support - Software Support Team

MID AMERICA COMPUTER CORPORATION · 402-426-6222 · P.O. BOX 700 111 ADMIRAL DRIVE · BLAIR, NE 68008

Support hours
Support for Customer Master, MACC's BSS/OSS solutions, is available Monday through Thursday from 7:00 a.m. to 7:00 p.m. (Central) and from 7:00 a.m. to 5:00 p.m. on Fridays. MACC's Accounting Software, Accounting Master, is supported from 7:00 a.m. to 5:00 p.m. Monday through Friday.

Contact information
To contact your Software Support Representative, please follow this LINK to our Client Pages. Please note that login information is required. If you don't have a username and password for our Client Pages, you may request access at anytime.

Key Benefits

•	Telephone and e-mail support from our headquarters in Blair, Nebraska
•	Dedicated Software Support Representative for your company backed-up by a team of other MACC associates
•	Expert assistance to answer any software related questions

If you ever have questions about the use of MACC's BSS/OSS solutions, we have Software Support Representatives ready to assist you. These highly-trained software experts are only responsible for a limited number of clients so they’ll become familiar with your company’s operation.

Our Software Support Representatives are located at MACC's corporate headquarters in Blair, Nebraska. They receive continuous training so that our clients are always given the latest information on our products.

Each MACC client is assigned an individual Software Support Representative as well as a team of representatives. If a client calls and the company's assigned representative is assisting another client, other members of her team are available to help.