MACC's Services - Technical Support
MID AMERICA COMPUTER CORPORATION
· 402-426-6222 · P.O. BOX 700 111 ADMIRAL
DRIVE · BLAIR, NE 68008
Technical Support's services
• Support via phone and e-mail
• On-site technical analysis
• Hardware and software installation and configuration
Contact MACC's Technical Support Team
Visit the
Technical Support Team's page on the MACC Client Pages for
contact information and hours of operation.
MACC Application Recovery Service
Another function coordinated by our technical support team is
the MACC Application Recovery Service (MARS). If disaster
strikes, MARS gives you access to a secured copy of your
customer and financial records which will allow you to continue
to serve your community.
Here is how MARS works
When your company enrolls in MARS, MACC will automatically back up its information
and transactions are updated on a daily basis. If disaster
strikes and your company declares an emergency, MACC will create
an environment to provide access to your MACC software and
databases using any computer with an Internet connection. Access
to our applications is available within 24 hours of the declaration. Once the
emergency passes, we will restore the working database from our
system to your company’s restored, repaired or replaced SQL
server at no additional cost.
For more information on MARS, please contact your
Client Relations Manager or
National Sales Representative.
Key
Benefits
|
• |
Support from a Microsoft Certified Partner |
|
• |
Professionals who
are experts at making your company run as
efficiently as possible |
|
• |
Application
recovery service to help your company prepare for
unexpected data loss |
MACC’s Technical Support team has programs to
provide state-of-the-art support for the modern business
environment. Our support professionals share a combined wealth
of knowledge and experience you can count on to develop and
maintain a technical infrastructure your company can depend upon
as you serve your customers.
Knowledge and experience
Our technical support team possesses in-depth and
up-to-the-minute knowledge of the wide array of Microsoft operating systems, networking systems and applications available
today. Their top priority is to ensure your business technology
is functioning smoothly and efficiently. This priority makes
MACC's Technical Support Service the smart way to maximize and
safeguard your company's investment in technology.
