Testimonials from
MACC Clients
MID AMERICA COMPUTER CORPORATION
· 402-426-6222 · P.O. BOX 700 111 ADMIRAL
DRIVE · BLAIR, NE 68008
Comments from a new MACC client
Thanks so much for all of your help and support this past week.
I’m so impressed by the staff at MACC. You all are great!
Adam Haas, General Manager
Warm Springs Telecom
Warm Springs, Oregon
MACC is our partner in the telecommunications
business
If you’re looking for a new vendor for your billing software and
fulfillment needs, I highly recommend MACC. In today’s
constantly changing telecommunications market, it is invaluable
to have not just a billing vendor, but a partner to help make
your business more efficient and profitable. That is what we
consider MACC to be, our partner in the telecommunications
business.
Before selecting MACC to provide our billing solutions, we used
two separate types of software to create bills for our customers
and spent many hours each month producing them in-house. We had
been associated with MACC before, and I was confident they could
deliver when they approached us and promised they could provide
the efficiency of an outsourced billing solution, yet give us
the control over our data and processes that we require.
MACC has worked hard to deliver on their promise and after seven
years of being a MACC customer again, we enjoy accurate, timely,
and great looking bills. MACC’s billing software, Customer
Master, provides the functionality we need for our growing
operation. MACC gives us the control over our data that we need.
Again, if you are looking for a new billing vendor, I highly
recommend MACC. With MACC as a partner, Rural Telephone has
continued to grow and prosper. Your company can do the same.
Larry Sevier, CEO and General Manager
Nex-Tech
Lenora, Kansas
Why we chose MACC
We’ve been using MACC’s Customer Master for three years. After
reviewing software from other companies, we chose Customer
Master, because of the program’s ease of use, the overall fit to
our company, and our previous experience with MACC’s great
customer service.
Linda Peterson, Chief Financial Officer
Emily Cooperative Telephone Company
Emily, Minnesota
MACC's employees are easy to work with
If you’re looking for a company to provide CABS processing
services, I highly recommend MACC. They have on-staff experts
with decades of experience. I know the bills and reports they
produce are accurate. MACC has added a new online tool called
AccessMart which allows me to easily create my own customized
reports. AccessMart has made my job much easier.
Most importantly, MACC’s employees are easy to work with and
very responsive to my needs. We consider MACC employees our
friends, not just another vendor.
Jim Lyon, Customer Service Manager
Mark Twain Rural Telephone Company
Hurdland, Missouri
MACC gets the job done right
There are many companies providing billing software today, but
probably very few of them can match the expertise and commitment
of the MACC team in not only getting the job done, but getting
it right. MACC’s support staff is always available to respond to
questions or concerns.
The telecommunications industry, with its interconnected
providers and facilities, has become extremely complex and MACC
has set up its software and systems to accommodate this
complexity.
Vera Landstrom, Regulatory Director
Sacred Wind Communications
Albuquerque, New Mexico
It's like you're their only customer
when you call
It’s like you’re their only customer that day when you call to
ask a question. Seldom do we even need to receive a call back
from MACC as they resolve issues so quickly. MACC offers support
for everything we need.
Cheryl Castile, Office Manager
Panora Telco
Panora, Iowa
Excellent results with MACC
We’ve had excellent results with MACC’s customer service. Their
three levels of customer support have really been a benefit to
us. When you call MACC, they do a great job of getting you to
the right person to answer your question.
Jill Madsen, Office Manager
Marne Elk Horn Telephone Company
Elk Horn, Iowa